Free Parking behide the store
PLANS FOR REOPENING
Over the next several days we will be reopening Heroes according to state guidelines. The phases are as follows:
Today (5/19/20) - Hours - 12pm-7pm. Curbside service only.
Curbside service will be available for the foreseeable future for customers who are unable or do not feel comfortable entering the store. Orders can be placed by email, messenger or by calling the store at (502)589-2601.
Wed-Thurs (5/20/20-5/21/20) - Hours - 12pm-8pm
Customers will be allowed to enter the store to make purchases. Social distancing with other customers will be enforced. Face masks are encouraged per state recommendations. The store will be open for retail only, play areas will be closed to the public.
Beginning Friday (5/22/20) - Hours - Mon-Thur - 12pm-8pm
Fri-Sat - 12pm-10pm
Sun - Closed
Customers will be allowed to enter the store to make purchases. Social distancing with other customers will be enforced. Face masks are encouraged per state recommendations.
Play areas of the store will be open for casual play at 1/3 capacity. Those wishing to play in store must check in at the front counter. You will be assigned a space for 2 hour blocks. If no one is waiting for a play space you may extend your time in your assigned space in 1 hour intervals. All customers who intend to play in the store must have their temperature taken at the front counter before playing. Anyone found to have a temperature of 99°F or higher will be asked to leave the store.
Face masks are encouraged per state recommendations. For persons sitting closer than 6 feet from another person, face masks are required.
As we move forward, hours and store rules will be adjusted as necessary. We are sure there will be a few bumps in the road as we inch closer to regular business practices and ask that everyone please be patient and understanding as we adjust to this new reality.
We have missed all of you, hopefully as much as you have missed us. WE WILL get through this together, not matter how long it takes.